I can't find the ScanQ drivers. / The ScanQ drivers aren't working.

Here is the driver install file.  Please unzip and place the fpsinstall.exe file into C:\Program Files\Sequiam Biometrics\Scanq\Drivers\Fujitsu.

Next, left click twice on the file: C:\Program Files\Sequiam Biometrics\Scanq\Drivers\Fujitsu\fpsinstall.exe. This will install the ScanQ device driver. Reboot, then follow the instructions in the ScanQ user manual for registering a user.

I cannot get any of the files to encrypt. I keep following the instructions saying to right click on the file and you'll see ScanQ encrypt (username). Well, when I right click on the file, all I have gotten is the line "ScanQ Administration Center".

File Security option must be enabled. Follow these steps to enable File Security: Start the “ScanQ Security Suite” from your start menu. When the the “ScanQ Administration Center” launches, click on the “Settings” tab. Under “Biometric Protection”, left-click the box next to “File Security”.  Click “Apply”, then “Ok”. Now, in an Explorer folder, when you right-click on a file an option will be ScanQ Encrypt (username).  Clicking on this option will encrypt the file… The file may be unencrypted by right-clicking from explorer, selecting “ScanQ Decrypt (username)”, followed by a fingerprint scan.